My Payment Status doesn’t seem to be changing from Processed to Completed. What is the reason for this?

There can sometimes be a delay if you haven’t notified us of your Stripe account details. We would ask that if you haven’t already done so, add your Stripe account details via your dashboard. If you have provided us with your Stripe account details, and the status of your payment has not changed from Processed to Completed after 14 days, please raise a support ticket by clicking here and we will take a look for you.

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